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Refund & Exchange Policy

The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Originald Mall will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, customers will receive their refund within 14 working days after the confirmation.


Please return your purchase to the following address:

Originald Mall (Return & Refund Dept.)

No 24, Jalan JM2B, Taman Jenderam Murni,

43800, Dengkil Selangor


Please contact us at or 014-3123456 if you have any questions or doubts.