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Delivery Information

SHIPPING CARRIERS

Delivery will be conducted using Poslaju Malaysia, Citylink and J&T. All delivery will be given with a tracking code to track your shipment.

 

DELIVERY TRACKING NUMBER

You will get a delivery tracking number after the order process. We usually ship within 2-3 working days after confirmation of payment. Please note that it may take up to 24 hours before your tracking code appears in the courier tracking system.

 

TRACKING YOUR PARCEL

You can use tracking code provided and key it into the following links to track your shipment: Poslaju / DHL / J&T

 

RECEIVER’S RESPONSIBILITY

It is the customer’s responsibility to arrange a receiver for the shipment. Originaldmall.com can only ensure that we ship to the correct address supplied to us during the checkout process. It is advisable to consider having a work/office address as a receiving address over residential address. Please ensure the shipping address given is absolutely correct and accurate because we are unable to take responsibility for inaccurate information.

 

SHIPPING NATIONWIDE IN MALAYSIA

We ship throughout Malaysia including Sabah and Sarawak.

Shipping charges are quoted based on weight (or order quantity) and will be automatically calculated during checkout.


DELIVERY DURATION

Upon confirmation of payment, delivery is usually within 3-5 working days for Peninsular Malaysia. Delivery for Sabah and Sarawak may take up to 7-14 business days. Our working day is Monday to Friday.

 

ARRANGING FOR SELF PICK UP

Self-collection on your orders is available. You can pick up your order during our working hours at Originald Mall, Monday to Friday, 11am to 5pm at No 24, Jalan JM2B, Taman Jenderam Murni, 43800 Dengkil, Selangor. NO SHIPPING FEE for self-pick up. Please tick the ‘Self pick up option during your checkout process.